Pursuant to articles 52 and following of Legislative Decree 206/2005 ("Consumer Code"), the consumer has the right to withdraw from the distance contract within 14 days from the date of subscription, without having to provide any reason and without penalty.
1. To Whom It Applies
The right of withdrawal is reserved only for individuals acting as consumers, i.e., natural persons who purchase the service for purposes unrelated to their entrepreneurial, commercial, craft, or professional activity.
2. How to Exercise the Right of Withdrawal
To exercise the right of withdrawal, simply send a written communication to supporto@getfastwebsite.com indicating:
- name, surname, and account email;
- an explicit declaration of intent to withdraw;
- the subscription date.
3. Effects of Withdrawal
In the case of a valid withdrawal, we will refund the amount paid within 14 days, using the same payment method used for the purchase.
4. Exclusions
Pursuant to art. 59 letters a) and o) of the Consumer Code, the right of withdrawal is excluded in the following cases:
- if the user has expressly requested the immediate activation of the service and this has been fully provided (e.g., site generation, publication with a custom domain);
- for the supply of digital content whose execution has begun with the express consent of the user and with the acceptance of the loss of the right of withdrawal.
5. Contacts
For any information, write to supporto@getfastwebsite.com.